Refund policy

Refund Policy

We want you to be happy with your purchase. If you're not satisfied, we're here to help.

Returns You have 7 days from the date you received your item to request a return. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.

Non-returnable items Certain items cannot be returned, including sale items, gift cards, and items marked as final sale.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–14 business days.

Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at melurkualalumpur97@gmail.com.

Return Shipping You will be responsible for paying your own return shipping costs. Shipping costs are non-refundable.

Contact Us If you have any questions, email us at melurkualalumpur97@gmail.com or reach out via our website.